Zones not working – Orbit b•hyve

Tagged: Wi-fi Sprinkler system controller don't work properly and rain delay message keep alert everyday because I set my sprinkler system rain everyday 5 min per station.station.

This topic has 15 replies, 7 voices, and was last updated 1 year, 7 months ago by lhaworth.

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April 2, 2018 at 5:08 pm #993
95cart
Participant
I had a winter program for some landscaping only using four zones. Now none of the other zones will come on. I deleted the program, reset the timer to default and still only those four of my twelve zones will come on. Orbit 57950 B-hyve Smart Indoor/Outdoor 12-Station WiFi Sprinkler System Controller is the model I have.
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April 2, 2018 at 5:09 pm #994
95cart
Participant
O
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April 9, 2018 at 7:52 pm #1031
Justin
Keymaster
Hey there 95CART, we want to take a look at your timer. What’s your MAC ID?
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April 11, 2018 at 5:17 pm #1038
stedgar
Participant
I had the same problem. Found out that when I had to replace my home wifi router, and when I had to reprogram the timer, somehow the timer turned on the rain sensor setting. The work around is to hold in the rain delay button until you see the display SENS and then you should see OFF. Simply hit the back button to return to the home screen. Set up a test zone and see if it turns on. You should be good to go!
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April 11, 2018 at 9:18 pm #1043
Justin
Keymaster
Thanks for sharing STEDGAR!
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April 23, 2018 at 7:19 pm #1202
95cart
Participant
X
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April 23, 2018 at 7:19 pm #1203
95cart
Participant
Stedgar, I wish that was it but my four zones I had a program on are the ones that will come on. None of the others. Meranda my MAC address is 44:67:55:00:6B:E1
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May 1, 2018 at 4:46 pm #1344
Stephen
Keymaster
95Cart, are you still seeing these issues? Do you get any sort of error message on the display of the timer?
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May 1, 2018 at 4:59 pm #1347
95cart
Participant
no error message, still zones do not work, wires are good.
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May 1, 2018 at 6:12 pm #1355
Stephen
Keymaster
It sounds like we may need to do some troubleshooting over the telephone, are you able to phone in when you can be in front of the timer for troubleshooting? It can be an issue with the timer not sending the voltage out, or the voltage not getting out to the valves, but it does appear that the timer is operating properly.
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May 2, 2018 at 7:18 pm #1376
95cart
Participant
Checking voltage when station is on, Stations 1,2,3,10,11,12 all have voltage when active. All the other stations have voltage regardless, active or not.
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August 18, 2018 at 2:43 am #6116
phamvu1800
Participant
Thanks Stedgar. My Wi-fi Sprinkler system controller is working perfectly now after following your suggestion.
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July 2, 2019 at 8:03 pm #77730
rajid
Participant
I just found that my rear yard 12 zone controller somehow had “watering restrictions” turned on! My wife was telling me that it had dropped off-line and thus wasn’t watering. I told that it doesn’t work that way. When it drops off-line (which it does every few weeks), it simply can’t be remotely controlled, but still continues watering like normal. She unplugged it and plugged it back in, which put it back on-line. So… Figuring that the REAL problem was that it wasn’t running zones, I found this page, followed Stedgar’s advice, checked the programming and found that watering restrictions was turned on! It must have happened during one of the off-on cycles to get it back on-line.

Orbit, PLEASE fix the dropping off-line issue!
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August 9, 2019 at 1:12 pm #77955
lhaworth
Participant
I need some help with this issue as well. Zones 1 and 2 aren’t working, but I’ve tried the rain delay sensor fix mentioned above and I’ve tried manual programs. They won’t even go using the test function. My MAC address is 44:67:55:03:44:AF. Zones 3-10 work just fine.
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August 27, 2019 at 12:26 pm #78001
Stephen
Keymaster
@lhaworth are you still having issues with zones 1 and 2? I show on our server that they are attempting to run. If they are not actually turning on, you can try swapping the wires between zone 2 and 3. This will tell us if the timer has troubles putting out voltage out of station 1 and 2, or if there is an issue outside of the timer. If zone 3 runs while plugged into terminal 2 on the timer, then you’d want to test zone 2 plugged into terminal 3. If Zone 2 does not run, then you have an issue with either the wire, the valve, or the water source getting to this valve. If zone 3 does not run in terminal 2, but zone 2 works in terminal 3, then it is an issue with the timer. If you contact our support team, we’d be happy to get you a replacement timer sent out under warranty.
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