Home Community HRC-400 Professional Timer Wifi not connected.

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  • #4083
    Dave Del Carlo
    Participant

    Out of town for two weeks and the app tells me my controller is not connected to WiFi. I have check my WiFi and it is working fine. Next two weeks are in the 90’s with no rain. Will the controller run smart watering in this situation? Called and e-mailed b-hyve no answers yet. Options??

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    #4145
    rk
    Participant

    Same issue with me.. waiting for a permanent solution.

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    #4204
    2185highstreet
    Participant

    Exact same problem with a new unit out of the box.

    None of the video information works as the video instructs. Device is never found by bluetooth or wifi setup from iPhone orAndroid.

    Have gone through process 4 times of removing power and hitting reset. Get a bluetooth icon that moves left to right into a single mark. I get the word Pair on the mainscreen. Yet, I go into iPhone and wait for the device to show up in my list, never happens. Same with bluetooth.

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    #4691
    ciaran
    Participant

    Did you ever get s solution? I have the same issue with a new device

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    #4830
    Ryan
    Participant

    Hello everyone, If your timer is not connected to the internet then it will not be able to use smart watering. However your custom programs will still water. If your timer isn’t staying connected/you cant get it to connect try editing your DNS settings on your router to 8.8.8.8 with 8.8.4.4 as a back-up. You could also try factory resetting your timer, unplugging the timers ribbon cable for 5 seconds, and power cycling both your timer and router. If your timer is connected to your network then I can check for any possible firmware updates. Other than that there is not much else we can do from here, so if you continue to have problems please contact our product support line.

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