Home Community B-Hyve Indoor/Outdoor Timer Update my Firmware Aug 2 2018

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  • #5518
    kreeve
    Participant

    My firmware is a DEBUG-0010
    Really? Who ships a unit with a firmware named DEBUG?

    Please upgrade it so this system works. I have nothing but trouble with it.

    44:67:55:03:A2:84

    Kevin

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    #5566
    Ryan
    Participant

    Hello kreeve, you are currently at the latest firmware version.

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    #5575
    Quickster
    Participant

    I just set the B-hyve timer up. I used teh App to set up a watering schedule. All this seems to be ok. When I look at the App, it says the wtering starts tomorrow as I scheduled it.
    However, when I look at the B-hyve Timer itself…it has a flashing exclamation symbol and is showing “Off” and I cannot get it to turn on.
    When I go to the Orbit website and log in, the website shows the timer is “Off”. Help!!! Others on this forum have had the same issue and needed a firmware up date.
    Mac address: 44.67.55.03.78.b2
    Thanks in advance,
    R

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    #5583
    Josh Wheeler
    Keymaster

    QUICKSTER

    Your timer first needs a solid internet connection before I can push and update to it.

    A flashing exclamation means that the timer has connected to the WiFi router but CAN NOT reach the Orbit server. Sometimes, just sometimes, power cycling the timer will get it to connect if everything else is good to go.

    If a power cycle does not get it connected and everything else is correct… Please check that if you have MAC Address filtering enabled on your WiFi router that you add the timer’s MAC Address to the list. If you don’t have filtering enabled you could try power cycling your WiFi router and see if that does it.

    If all this still fails, you can go to the B-hyve App’s home screen, tap on the network icon in the upper left of the screen and then tap on “Update Wi-Fi” and try entering the network credentials again.

    If you still need more help please reach out to our tech support team and they can troubleshoot with you.

    Thank you!

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