Home Community B-Hyve Indoor/Outdoor Timer Timer is taking too long to respond

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #1522
    asemel
    Participant

    Unit does not work. Getting error message “Timer is taking too long to respond”.

    Has worked for a year. Worked yesterday.

    Unplugged, removed battery. Nothing helps.

    Very unsatisfied with this product. Would not recommend to other.

    Please help.

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    #1533
    jasonls
    Participant

    I’m seeing the same problem as of 1:30am or so this morning (the last time the device connected).

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    #1548
    Stephen
    Keymaster

    Hello Everybody,

    We had a short server outage this morning that would have caused some connection issues between your app and timer. This issue has been resolved and steps have been taken to avoid this in the future. We would like to apologize about the inconvenience and thank you for your patience. If you have any further questions or complaints, please email us at [email protected]. Thank you!

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    #2727
    sbjmsoules
    Participant

    Having same problem here. I have 3 separate 12 station timers and all give same error today. Is server down????

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    #2752
    Ryan
    Participant

    You probably just need to update your Wi-Fi settings, to fix the connection. If that doesn’t work please provide us with your mac address to take a look.

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