Home Community Customer Suggestions Suggested App & Hub Improvements

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  • #76955

    Some suggestions after getting used to the combination of the App, the Hub & Hose timer{s}

    (1) HUB FIRMWARE UPDATES – please can you enable manual updating through the app as a pull (as well as the push mode that appears to be there) as it *may* be that router firewall/NAT settings could possibly interfere. Most other iOS and Mac Os apps post notifications of firmware updates and let the user download and apply the firmware.
    (2) Switching to bluetooth (whilst wi-fi is active) does not work reliably or at all – needs hub switched off (hub firmware? 0022)
    (3) Battery status should be visible without having to switch to bluetooth control mode.
    (4) Flow rate calibration only works reliably on bluetooth, the test on wifi completes but no record of flow rate is made – see [2] above
    (5) Flow rate test is too short for testing pressurised drippers as the lines are still filling – can we have a longer test time to allow for this
    (6) Setups – wifi settings needs to be able to cope with a hidden SSID – the process fails when it can’t find the WiFi SSID
    (7) Need an easy way to ensure that the internal time settings of the faucet timers and the hub are synchronised – this causes many issues when the times are not synced (and it appears you can only do this through bluetooth!)
    (8) Can we have a notification for unexplained flow rate changes or total water from previous runs of a program – this would help with either blockages, faucet turned off or unexpected major leakage

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    I’d like to add:

    For the app, just display info or pages relevant to what the user has. Or load them but show them as disabled. No sense in loading a bunch of stuff that does not apply. I have two hose timers yet I see some very confusing stuff that prolly has to do with the wall-mount timers and/or hub.

    The hub needs a LOT of refinement. I tried it just to see what I’m missing over BT and it was a complete headache. My house is an 1800 sq ft single story ranch with one timer out front and the other on the side. Had to put the hub in the attic for the signal to reach both (still quite unreliably). After getting it setup, the app doesn’t guide one through the difference between hub and BT, so nothing was watering. I finally yanked the hub off and went back to BT. Guess what? Had to deauthorize both timers and set them up as new and I still get some kind of popup on one timer about buying a hub whenever I connect to it.

    My gut tells me this could be a good setup, but it’s a bit overwhelming and the help files are horrible.


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    Thank you for the feedback, I have moved your post to a new forum that will be released in the near future for customer suggestions and I have passed this on to my development team.

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