Yes, that’s correct Ryan.
the mac address is 44:67:55:00:C7:D2

@ryan, I thought I made it sufficiently clear that I bought a new timer, set it up, and tried pairing with my phone; while my phone connected to the timer’s wifi and initiated the pairing, it never completed, however the timer is connected to my wifi network!
I hope this clears things out, and makes the problem statement clear!

The reason I started this thread is to get help on how to pair the device with my phone, and use it – the reason why I bought this $99 worth timer, which is quite pointless without the companion app (not worth the money I paid).

Regarding factory resetting the timer

I’ve tried that several times too, and it just fails to pair everytime! what’s worse the app is so ill designed that
1. I can’t add a device if it’s already on my network! it’s basic expectation that the app can detect an existing device on the network and should be able to add,
2. The device is quite badly designed, in the sense that, if it’s already connected to a wifi network, I should be able to send an invite code and add it via my phone
3. the app almost always failed to list out the available WiFis, the refresh button is not responsive to touch

I hope you could assist me with how I could pair the device with the app and setup the watering schedule wit the app.

@ryan unfortunately your customer care is unreachable over phone or via live chat. 80% of the times I get a message you’re “loaded” over call or “waiting” on chat, and the rest 20% I get a message that you’re closed!
With such terrible customer care and terrible phone app, I don’t think I’m going to keep this device!
I can provide my phone over a secure channel (email), if I get a callback and help with setup in the next coupleof days, I’ll keep the device, else, I’ll return the device (and tell it shouldn’t be sold for obvious reasons)!