Home Community B-Hyve Indoor/Outdoor Timer Smart watering displays double run times

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #76489
    rogue trader
    Participant

    I have a b-hyve 6 zone ABCD controller. After smart watering the watering event under calendar shows 2 watering sessions for each zone.
    I understand the watering is broken into shorter periods to avoid runoff but this is not that
    For example I see this in zone 1
    Run time:
    6:00am 14mins
    6:26am 14mins
    6:00am 14mins
    6:26am 14mins
    Total 56mins

    The problem is this is not 56 minutes it’s 28. When I look at this 24hrs later, it summarises and just shows 56 minutes.
    All zones have the same issue hence the break of 12 minutes when a second zone as on.

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    #76577
    Stephen
    Keymaster

    @RogueTrader this was something we were experiencing in the past, do you still show this happening in your app?

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    #76578
    rogue trader
    Participant

    As of this morning, yes it is still happening

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    #76585
    Stephen
    Keymaster

    Okay, I’ve looked at your unit on our server and I show that it did only run the two times through Smart, so this is just a reporting bug. What phone are you using, and what version of the app are you on?

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    #76588
    rogue trader
    Participant

    An iPhone X and the most recent version of the App on the App Store 1.7.27 (465).
    As I said in my very first enquiry a month ago, this is a reporting issue. It is impossible for the system to water twice at the same time (that would be watering once).

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    #76855
    tomhonfulwood
    Participant

    This is also happening to mine. Also, my weather forecast differs considerably from the BOM forecast. Have checked the station etc and it is right.

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    #76864
    Stephen
    Keymaster

    @tomhonfulwood I show that your timer is actually watering twice in a row (as is normal). As far as what the weather station is reporting, we do not control the weather stations and our timers simply report what the weather station is reporting. I would recommend choosing a different weather station, and then swap back to the correct one as this may refresh the data in that weather station.

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