Home Community B-hyve Indoor Underground Timer Smart Watering and Rain Delay

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #5634
    purchasingjoe
    Participant

    I can’t get Smart Watering and both auto and manual rain delay to work on all 5 devices. Can you fix?

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    #5635
    Ryan
    Participant

    Hello purchasingjoe, could I have your timers mac address? Thank you!

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    #5642
    purchasingjoe
    Participant

    44:67:55:10:D2:D0
    44:67:55:10:D0:15
    44:67:55:11:31:51
    44:67:55:10:AD:11
    44:67:55:10:B2:3F

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    #5668
    Ryan
    Participant

    Hello Purchasingjoe, I’ve taken a look at your timers, and none of them are connected to internet. This will cause none of your smart watering features to work. It will also prevent any changes you’ve made in your app from relaying to the timer. If you need any help getting them to connect please let us know, our call our support team for an agent to talk you through getting your timers reconnected. Thank you!

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    #5701
    purchasingjoe
    Participant

    Yes, I need help. Please send instructions.

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    #5724
    Ryan
    Participant

    purchasingjoe, I’ve sent you an email about your situation.

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