March 31, 2018 at 10:09 pm #941
I can’t log in to the app, password reset is not accepting the codes that get sent. What is going on folks? You all have a status page?Spread the love!March 31, 2018 at 10:19 pm #942MattMcpParticipant
I’m having same issue…I can’t even log into my app or reset my timer. It’s completely shut down.Spread the love!March 31, 2018 at 10:24 pm #943
Glad to know it isn’t just me. At least the manual on button works…Spread the love!March 31, 2018 at 10:25 pm #944azcoronadogParticipant
Same problem here.
Why in the world would the app need to connect to Orbit’s server to see my timer on my network?
Ridiculous!Spread the love!March 31, 2018 at 10:26 pm #945azcoronadogParticipant
And why does the forum post in all capitals even though I typed in mixed case?Spread the love!March 31, 2018 at 10:28 pm #946jhill8Participant
at least the important stuff is up like this ***** forum is up. Yes the site is down. wasted so much time.Spread the love!March 31, 2018 at 11:20 pm #951
So one would think they have an on call team for this kind of thing. I work in SaaS and this sort of outage with no updates or status would pretty much be the apocalypse.Spread the love!April 1, 2018 at 2:57 am #956
Well the server is back up. Would be nice to get an explanation of what went on. I am having no end of trouble getting this system to work and I am an effing network engineer. If it doesn’t get working tomorrow I think I may scrap the whole thing 🙁Spread the love!April 1, 2018 at 2:25 pm #959heronParticipant
I am very disappointed. I bought the bluetooth-only versions of the faucet timer because my location does not always have internet available. I was under the impression that the bluetooth-only version would be able to work offline just between the phone and faucet timer. When the orbit/b-hyve server went down yesterday, sure enough I couldn’t use my phone to control the timers anymore. I will be returning the timers unless there’s a response from orbit/developers that they plan to implement offline-capability into their app and device. It’s 2018, offline and no-cloud farm/irrigation equipment is a selling point used by many companies, let the farmer own their equipment.Spread the love!April 1, 2018 at 2:54 pm #961JonahboyParticipant
This is crap, two days off completely useless app. I paid ten times the price so I could use the app. A response from orbit is required.Spread the love!April 1, 2018 at 6:39 pm #965ZmannParticipant
Super sorry I trusted Orbit to sell a reliable wifi timer and to run a forum and website that no one mans during a weekend. this outage was a huge headache and i have dealt with other wifi devices like my thermostat from Honeywell they would give email notifications of planned or unplanned outages not just leave you hanging
hell I couldn’t even get on to this forum untill a few hours ago so I am glad someone was cool enough to start the outage posts
Orbit’s Facebook is as dormant as this place on weekends
a little notification would have saved me a lot of dinking around on my end had I know it was the product that failed me and not something on my endSpread the love!April 2, 2018 at 3:31 pm #970JustinKeymaster
We apologize for your frustration over the weekend with connecting to our servers. We had a server outages due to the large quantity of people trying to connect to the servers at the same time. Steps have been taken to prevent this from happening in the future. Please let us know if you experience any other issues with your timer.Spread the love!July 31, 2018 at 12:23 am #5401happyvalleyParticipant
Trying to connect to the app today… server seems to be down. Seems to have lost my account completely or something.Spread the love!August 2, 2018 at 8:34 pm #5548RyanParticipant
Recently there was a server interruption that caused the login issues you were all experiencing. It has since been resolved, but it’s still continuing for your device(s) try a hard close of the app. Once you’ve reopened it you should be logged in to your account. If not please let us know. Thank you all for your patience, and feedback!Spread the love!July 14, 2019 at 5:26 pm #77821happyvalleyParticipant
Trying to connect to the app today… server seems to be down. Seems to have lost my account completely or something.Spread the love!
- You must be logged in to reply to this topic.