Home Community B-hyve Smart Hose Faucet Timer Rain delay issues…Firmware Update?

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • #72034
    sforgues
    Participant

    Hi,

    I am unable to get a manual rain delay to register. I hit the rain delay button and it will show clear delay for a while and then go back to showing a rain delay button with no indication of it registering. I suspect the firmware is not current and when I hit update firmware, I get Couldn’t Connect Device, timing out. The last connected says a time and date within the last 10 minutes.

    MAC: 44:67:55:10:59:65
    Firmware version 0032
    Hardware version HT25-0000

    Can you update the firmware if it seems like it will help?

    Thanks…

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    #72035
    Stephen
    Keymaster

    Hello @sforgues

    The issue you are likely having is with the firmware of the hub, not the timer. I have pushed the newest firmware of the hub to your timer, and you shouldn’t have any more issues. Please let us know if you continue to have this issue.

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    #72038
    sforgues
    Participant

    Thanks…that fixed it.

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    #72044
    Winkyboy
    Participant

    Is there any way that this stuff can be done by the hub / devices automatically? That would sure solve a LOT of issues, if these things would just keep themselves updated. Can you check mine? I’m pretty sure I’ve got a problem going as well:

    MAC Address: 44:67:55:20:2C:FD
    Firmware Version DEBUG-0017 (oy, I have a debug version going???)
    Hardware Version: BH1-0001

    And specifically, my question is rain-delay related but not exactly like Sforgues’s. My story (now) is: The batteries on my devices almost all died (4/6 devices). They don’t report when they’re low, and the hub doesn’t report when it loses connection with them. Anyway, that’s a different issue. After I changed the batteries, we’ve been having a lot of rain lately here, I’ve noticed that they’re saying “rain delay automatically set!” and “finished watering!” (And, I guess I’ve got a third problem, because 3/6 just aren’t responding at all, still.)

    mixed up rain delay

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    #76502
    Russ
    Participant

    Hi,
    I recently purchased the bhyve wifi hub & 4 ea. additional timers. Therefore, I have a total of 5 ea. timers.I programmed all of the timers and have been having several issues including the ones people have been having in this topic. Even though I currently have all of the programs disabled & smart watering turned off. They include:
    Notifications suggesting rain delays be set.
    Notifications saying watering is complete for some valves.
    Could you please check my hub firmware version & update if needed?
    My Hub info is:
    MAC Address: 44:67:55:20:79:37
    Firmware version: 0018
    My Timers MAC addresses are:
    Hose Timer # 001 – 44:67:55:11:3C:A6
    Hose Timer # 002 – 44:67:55:10:2D:F1
    Hose Timer # 003 – 44:67:55:10:35:75
    Hose Timer # 004 – 44:67:55:10:07:04
    Hose Timer # 005 – 44:67:55:10:2D:AB
    I updated all of the timers firmware when I installed them.
    Thanks

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    #76517
    Russ
    Participant

    I am still waiting for a response to my request for a firmware update. Can someone help with this?
    I am going to return the hub & all five timers if I can’t get help soon.

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    #76548
    Russ
    Participant

    I am still waiting for a response to my request for a firmware update. Can someone help with this?
    Below is my original post on 10/27.

    Hi,
    I recently purchased the bhyve wifi hub & 4 ea. additional timers. Therefore, I have a total of 5 ea. timers. I programmed all of the timers and have been having several issues including the ones people have been having in this topic. Even though I currently have all of the programs disabled & smart watering turned off. They include:
    Notifications suggesting rain delays be set.
    Notifications saying watering is complete for some valves.
    Could you please check my hub firmware version & update if needed?
    My Hub info is:
    MAC Address: 44:67:55:20:79:37
    Firmware version: 0018
    My Timers MAC addresses are:
    Hose Timer # 001 – 44:67:55:11:3C:A6
    Hose Timer # 002 – 44:67:55:10:2D:F1
    Hose Timer # 003 – 44:67:55:10:35:75
    Hose Timer # 004 – 44:67:55:10:07:04
    Hose Timer # 005 – 44:67:55:10:2D:AB
    I updated all of the timers firmware when I installed them.
    Thanks

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    #76550
    sforgues
    Participant

    You may want to start a new thread in case they don’t respond to responses.

    Just a note…I solved my problem by basically resetting and starting over. I don’t know that helps you but it might be worth a try.

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    #76551
    Russ
    Participant

    Hi sforgues,

    Thanks for the tips.
    I would really like to get the hub firmware update to see if that works.
    I have posted my request in this forum, on the App forum, & through their Bhyve support email with no response.

    If I don’t get a response soon I’ll try it through a new thread as you suggested.

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    #76558
    Stephen
    Keymaster

    @Russ I show that we have communicated via email and your firmware update has been issued. Are you still having issues with this?

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    #77512
    illumifi
    Participant

    I am having a problem with rain delay triggering even though there is no rain here.
    It triggered rain delay last night, no rain, and I tried to manually run my sprinklers and it wont let me.
    It said a rain sensor was haulting manual sprinkling, even though I don’t have a rain sensor.

    MAC Address: 44:67:55:02:d3:d9
    Firmware Version: 0039
    Hardware Version: WT25G2-0001

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    #77626
    Stephen
    Keymaster

    @illumifi If a rain sensor is triggering the delay, then it will be different from the automatic delay. Simply put your timer in the auto position and hold down the rain delay button on the front of the timer for about 5 seconds, or until you see the SENS OFF message come up on the timer display. That should resolve this issue for you.

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