Viewing 14 posts - 1 through 14 (of 14 total)
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  • #3410
    bhuckster
    Participant

    In NC we have had so much rain that I haven’t had to water since the middle of May. Today I went to water in some fertilizer and got this “PUMP FAULT” WARNING and can’t do anything. Checked to see that I had water to the distribution box and I did. I see that some others here have the same issue and are asking for an software upgrade. I believe that I need that also. Here is my info:

    Name: Sprinkler Man

    MAC address: 44:67:55:02:98:8a

    Stations: 6 (5 set up)

    Please let me know when you do the update.

    Thank You

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    #3414
    Marc
    Participant

    I had this error also, once I replaced my original pump relay with an Orbit pump relay it was all fixed

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    #3489
    Ryan
    Participant

    @bhuckster, I’ve updated your firmware, but that wouldn’t be causing a pump fault. Did you just hook up this system? If so what brand of pump do you have? Or was it an existing one, and is now displaying a pump fault?

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    #3500
    bhuckster
    Participant

    I don’t have a pump. Never did !!! The firmware update fixed the problem.

    Thank You

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    #3513
    Ryan
    Participant

    I’ve updated your firmware, if you have a master valve it could be an issue with that. If you have a wire inserted to the pump terminal on your timer then it is an issue with something farther down the line in your system.

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    #3549
    bhuckster
    Participant

    RYAN – You say that the it couldn’t be the firmware BUT it was. I don’t even know what a master valve is!!! You updated the firmware and it works fine now. I did a manual on 4 zones today and they worked like they should. I have 5 zones connected. My concern is that since I installed your controller in May I’ve had 2 issues now that were corrected by a firmware updates. I guess that you don’t notify users of firmware updates. Is that true? My concern would be that I’m putting my trust that your product will automatically take care of my watering and it needs to be reliable.

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    #3552
    Ryan
    Participant

    The firmware updates are automatic, as long as you are connected to the internet and we have an update to push.

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    #3570
    bhuckster
    Participant

    THEN WHY DIDN’T I GET IT!!!!! I’m constantly connected to the internet.

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    #3610
    Ryan
    Participant

    Your timer was on debug I believe which is what all of our units are shipped out with. It sounds like you installed it after the update was pushed out.

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    #3897
    Jessclarke99
    Participant

    Can you please update my firmware as well. I’m showing a fault on my timer and it worked fine just a few days ago.

    MAC 44:67:55:02:41:1E
    Firmware vs: 0025
    Hardware vs: WT25-0001

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    #3942
    Rhoads88
    Participant

    I have having the same issue. Displaying pump fault but I don’t have a pump. The timer has been working for months. My MAC address is
    44:67:55:03:0B:6F

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    #3989
    Steven
    Participant

    jessclarke99, rhoads88, your firmwares are up to date

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    #5146
    JJman1386
    Participant

    I have having the same issue. Displaying pump fault but I don’t have a pump. As a result, my system will not run. The timer has been working for for a couple of months without any issue.

    My MAC address is
    44:67:55:02:E9:EE

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    #5164
    Ryan
    Participant

    Hello JJman1386, I’ve updated your firmware. If you don’t have a pump, and you still keep receiving the fault error you’ll want to check your wiring and/or solenoids.

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