Home Community B-Hyve Indoor/Outdoor Timer Power blips keep disconnecting wifi

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  • #76814
    mooch91
    Participant

    I’ve had a chronic issue with my B-hyve controller: Every time I get a power outage or short power dip, my unit disconnects from wifi (or better stated – fails to reconnect), and I get an email a couple of days later telling me it has disconnected. I can only restore it by pulling the control cable and resetting it.

    Is there any reason the controller doesn’t reconnect to wifi automatically? Or are there tips that I can implement to improve the possibility that it will reconnect automatically?

    Signal is strong and it is near the wifi router; I don’t get wifi disconnects other than when the power goes out.

    I believe firmware is most current, it was updated near the end of last season (it’s the HRC-400, hardware WT25G2H-0001, firmware 0038).

    Thanks!

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    #76826
    Stephen
    Keymaster

    Hello @Mooch91,

    Your timer should definitely be re-connecting on its own, this issue was resolved in the firmware your timer is currently on. I will be sending you an email shortly so that we can take care of this for you.

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