Home Community B-Hyve Indoor/Outdoor Timer One zone only runs for one minute on smart watering

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  • #3836
    ganjewierden
    Participant

    Four of my five zones are running fine on smart watering but one zone is only running one minute every day. This doesn’t seem correct for this zone because it has rotor heads that wouldn’t even make it around in one minute. I’ve already called customer support and they’ve told me it is now fixed on their end but it still isn’t working.

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    #3841
    Ryan
    Participant

    You may need to just use the watering schedule adjustments in that zones smart details page. After you’ve done that if the issue still continues please tell us your timers mac address, which valve is having the issue, and then we can take a look.

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    #3844
    ganjewierden
    Participant

    The watering schedule says it should water 2:11 every five days but it’s doing one minute every day. So I don’t think that’s the problem. The MAC address is 44:67:55:00:B0:28 and it’s zone 4.

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    #3850
    Ryan
    Participant

    Hello ganjewierden, sounds like you got in contact with Steve over the phone. Just let us know if you need any more assistance.

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