Home Community B-Hyve Indoor/Outdoor Timer Never got it working and on hold for long time

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  • #1375
    nsb7
    Participant

    Since I installed the timer, I was never able to pair it with the app and gave up.
    Since I now have new router, I thought I will give it another try but nothing still works
    I have reset the device, tried to go into pairing mode but still do not see the network
    When I press “Reset” button, pair word comes up on the screen and then goes back to off
    Nothing.

    I have been trying to call support and am on hold for half hour.
    What do I need to do?

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    #1377
    nsb7
    Participant

    Giving up on the call

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    #1378
    nsb7
    Participant

    Trying Live Chat but looks like that is also dead. Nearly waiting for 5 min. Let me see how much desperate I am to get this working

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    #1379
    nsb7
    Participant

    Mankind at its most desperate is often at its best.

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    #1380
    nsb7
    Participant

    When things are desperate, there is no need to pretend that everything is beautiful.

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    #1381
    nsb7
    Participant

    1 more min and I will reach 10 min wait on chat. Now I feel OK that if I have to wait this much on LIVE CHAT, more than half hours was ok on the phone to be holding it and listening to some aggravating calming music and contemplating on my life choices and sprinklers

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    #1382
    nsb7
    Participant

    Giving up on LIVE CHAT which I think is dead

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    #1383
    nsb7
    Participant

    Giving Up on LIVE CHAT, think it is dead. Oh my life

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    #1439
    Ranbato
    Participant

    I did live chat on Newegg a couple weeks ago about one of my orders and it took 4 hours; could be worse.

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    #1576
    Stephen
    Keymaster

    @NSB7, please contact us at [email protected] and we’d be happy to assist you with this.

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