Home Community B-hyve Smart Hose Faucet Timer Log-in invalid & cannot register

Viewing 15 posts - 1 through 15 (of 16 total)
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  • #5374
    Darwin Casio
    Participant

    This morning I got logged out of my Bhyve App in Samsung phone. So I tried logging in the website and it did let me in so i got to do my task for the day. In the afternoon it did it again but this time it says invalid e-mail, i tried forgot password it still says invalid e-mail. i tried registering a new account now it says bad request on all emails i provided to make a new account. What am i supposed to do?

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    #5375
    SMK
    Participant

    Having the same issue as of about an hour ago/ on IOS.

    Can’t login / can’t reset password/can’t create new account either.

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    #5376
    SMK
    Participant

    oh and I can’t get in via the app or the website/ whole account system appears to be offline?

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    #5381
    JT123
    Participant

    I also are having the same problems. cant login or reset my password

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    #5383
    ebkruse01
    Participant

    I am having the same problem.
    Unable to login to website or phone app.

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    #5384
    ilan
    Participant

    Me too
    I am having the same problem.

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    #5389
    [email protected]
    Participant

    Customer service says they are aware of server issues and should be fixed some time this evening

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    #5390
    Darwin Casio
    Participant

    Thank you
    [email protected]

    I have been on hold for the past hour and still nothing.

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    #5391
    [email protected]
    Participant

    Yeah me too but was able to talk to someone, they are working on it

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    #5405
    Azervos3
    Participant

    Same here logged me out this morning can’t get back in says password invalidgo to send new password says invalid user nameplease help

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    #5415
    tenenbaum
    Participant

    Same here. can’t register, getting an error.

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    #5416
    ebkruse01
    Participant

    Just came back up.
    Able to login and register new device now.

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    #5420
    Darwin Casio
    Participant

    Thank you Bhyve genius for fixing the issue. I literally had a mild anxiety attack from not being able to do my evening task ;).

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    #5428
    Azervos3
    Participant

    Fixed but now like sometimes says it’s offline and not powered on can we eat a fix for this

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    #5434
    SMK
    Participant

    my account is back now too (phew!) and i have the same (continuing) issue AZERVOS3 (and others) with my hub sometimes just dropping connect for no reason at all.

    Hope there is a fix in progress and Orbit realizes it’s an issue….(cause enough of us have asked for a fix..). Trust is when Bhyve works its magical – so I really want it to ..work.

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