Home Community B-Hyve Indoor/Outdoor Timer join network times out

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  • #1065
    sjcalleros
    Participant

    Device is found but cannot join my ASUS RT-AC88U home wifi network running at 2.4GHz with security WPA2-Personal. I entered the correct key for my ASUS wifi router. I receive a time out message. The timer says pair and the wifi icon shows bars moving upward. How can I connect the device to my home wifi? Ring, Chamberlain and other devices are running fine on my wifi network.

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    #1071
    rcc344
    Participant

    Had the same issue. Try setting the WIFI 2.4 to Legacy mode.

    Also note that the Orbit server seem to be having an issue.
    Both phone and bhyve are connected to Internet, but can’t connect.

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    #1108
    Stephen
    Keymaster

    Hello SJCalleros, please contact us at 1-800-488-6156 and one of our agents would be happy to assist you in troubleshooting the device and the pairing process.

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