Home Community B-hyve Smart Hose Faucet Timer Initial Configuration and Grouping Problems

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  • #77763
    wcrlewis
    Participant

    I purchased a B-Hyve hose timer and wifi module. The wifi module was partially set up and the app timed out. Resuming setup would not allow the devices to be configured. Pressing the button on the wifi module 5 times allowed setup to complete. Both the wifi and the control are on the account in the app. The website only shows one device. They are not linked correctly and cannot be controlled. Please assist.

    P. S. I would prefer to PM my MAC addresses and not make them public. Thank you.

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    #77864
    lannister80
    Participant

    You will get a much quicker support response if you contact them directly via email. This form is not really for support provided by Orbit.

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    #77865
    wcrlewis
    Participant

    I gathered that in the first week 😉 In the interim I configured with Bluetooth and have it watering. I was going off of a previous post wherein a staff member responded and requested MACs then assisted. I will get ahold of them sooner or later. Thank you.

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