Home Community B-hyve Smart Hose Faucet Timer Hose Faucet connection problem

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  • #76709
    flsoto
    Participant

    Hello,

    I just bought two Hose Faucet Timers and one wifi hub. One of The Hose Faucet timers has problems to connect and its LED is flashing blue every 2 seconds. I cant connect to the Hose Faucet with the app via bluetooth. And when I tried to start over, by disconnecting and reconnecting them with my app, my phone could not find their signal at all. I’ve tried to reset them in several ways (pressing the On/Off button 5 times within two seconds, holding down the power button, or removing the batteries and then putting them back) but each time white LEDs keep flashing every 2 seconds. Please help me resolving this problem

    Thanks!

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    #76738
    Stephen
    Keymaster

    @flsoto what is the MAC ID of the timer? When the timer is flashing the blue light, that means that the timer is in pairing mode and should be broadcasting a signal. I would recommend trying to pair with another phone or tablet, and if that doesn’t work, a replacement may be necessary.

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    #76754
    flsoto
    Participant

    Stephen, the MAC ID is 44:67:55:10:D1:E9. I tried to pair with another phone but nothing happends. How can I get a Replacement?. I bought this item in amazon an I live in Chile.

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