Home Community B-Hyve Indoor/Outdoor Timer Firmware not updating

Viewing 15 posts - 1 through 15 (of 49 total)
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  • #1906
    richmarott1
    Participant

    My device says it is on firmware Debug-0013. I believe latest version is 31.

    It has been connected to Wi-Fi for 24 hours in the firmware and has not updated. How do I force it to do an update? Or can you push an update to it?

    firmware version is Debug-0013
    Mac address is 44:67:55:40:3F:C6
    Hardware version is WT24-0001

    Thanks,
    Rich

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    #1974
    Ryan
    Participant

    Hello richmarott1, your timer is now up to date. Also it’s an indoor unit so it should be on firmware version 0018.

    Hello ian, the debug is a default firmware, and is what it is set to when it is shipped out. If you would like me to update it please provide me with your mas address.

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    #1987
    richmarott1
    Participant

    Thank you Ryan.

    However, I still get the same message about needing a firmware update when I tryo to go to the “Advanced” link in “Update Wifi settings”. Why is that?

    Thanks,
    Rich

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    #1988
    richmarott1
    Participant

    Ian,

    I am not an expert but it sounds like you can connect it to your phone wifi because you are close enough to it to connect via Bluetooth.

    If thats true then maybe you can’t connect it to your home wifi because there is not s strong enough signal from the home wifi where you placed the b-hive. I had to move my range extender closer to the b-hive for it to connect. Even though the b-hive could see the home network. The home network was displaying only 2 bars on the b-hive but it still wouldn’t connect consistently until I got it a stronger 2.4ghz signal. It can’t connect to 5ghz.

    I also had some luck after unplugging it after multiple attempts to connect and then plugging it back in.

    Hope that helps.

    Rich

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    #1996
    Ryan
    Participant

    @richmarott1, I’m not sure why it is still saying you need a firmware update but I will look further into it. However it may have to do with he server maintenance that has been performed today and yesterday.


    @ian
    , I’ve just updated your firmware. If you continue to have connection issues please try resetting your timer and unplugging the grey ribbon cable for 5sec, and then plug it back in. Then try updating your Wi-Fi settings, this should resolve any other issues if they haven’t already been.

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    #1999
    kdub
    Participant

    Can I please get the latest pushed to mine as well please?

    Mac: 44:67:55:03:22:c9

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    #2000
    vazhar
    Participant

    Hi Ryan, recently purchased b-hyve timer (ABCD version). The firmware version on the bhyve app says it is Debug-0010. Can you push the firmware update to to my timer as well?

    The MAC address is 44:67:55:03:0C:0F
    Hardware version is WT25G2-0001

    Thank you!

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    #2008
    rgmenke
    Participant

    Is it normal that you need to push out updates?Mine is on the default as well.

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    #2018
    cxm01
    Participant

    Ryan, please pushed update to my system.

    44:67:55:02:B4:8A

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    #2058
    Ryan
    Participant

    @kdub, cxmol, and vazhAR, I’VE UPDATED YOUR FIRMWARE.


    @iAN
    , I’VE SENT YOU AND EMAIL concerning your timer issues.

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    #2162
    bradsmith77
    Participant

    Could you please push an update to my system?

    MAC: 44:67:55:02:D4:E4

    Thank you

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    #2169
    Ryan
    Participant

    Hello your firmware is up to date.

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    #2171
    James12
    Participant

    Ryan, can you please update my timer as well:

    MAC: 44:67:55:40:4B:7F

    I’m still on DEBUG-0013

    Thank you.

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    #2173
    Ryan
    Participant

    ok, your firmware is up to date.

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    #2183
    James12
    Participant

    Thanks Ryan

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