Home Community B-hyve Smart Hose Faucet Timer Can't get the hub working with IOS and andriod apps.

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  • #882
    Al
    Participant

    I go through the setup wizard on the app for the hub and the hub connects to wifi with no problem. I know this because I see the hub registered on my home router. The hub also has a solid green light. The problem is the app says I have completed the setup and I hit the green checkmark icon in the lower right corner of the app to finish the setup. The app then immediately loops back to the beginning of the setup. The app can’t detect the hub if I try to setup it up again. If I reset the hub by pressing the power button on it quickly five times it then allows me to go through the setup again but it just loops back to the beginning of the setup once again. I have this same app behavior on both IOS and Andriod phones.

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    #927
    Justin
    Keymaster

    Hey AL, Thanks for posting! This is because the hub is not a controllable device. Once you connect your timer or another timer to the account, then you will see that timer. If you go to Settings and then Devices you will see the Hub registered there and the other timers you have connected. Hope this helps.

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