Home Community B-hyve Smart Hose Faucet Timer Can\'t connect hub

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  • #78434
    dougg
    Participant

    Hi,

    I’m trying to connect a hub and faucet together, but couldn’t get the faucet to connect over WiFi, only Bluetooth.

    I removed the devices to start again but now can’t get the hub to connect.

    Hub:

    MAC Address: 44:67:55:21:3c:a9

    Faucet device:

    MAC Address: 44:67:55:10:4B:E5

    Is there anything you can do to help?

    Thanks,
    Doug

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    #78435
    andycg
    Participant

    Hey Doug, I seems to have the same problem too. For some reason during the pairing step, theres no option to connect via wifi, it goes straight to Bluetooth. Thanks for starting this thread, will be watching it for reply ?

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    #78438
    dougg
    Participant

    Hi!

    I got it working in the end, by first deleting every device in my account and then selecting the hub + smart hose timer device pair image and going through the setup, setting up the hub first.

    By the time I got around to trying this again, the batteries in the timer were nearly dead, so it initially looked like it wasn’t working, but with fresh batteries, I can now turn my phone’s bluetooth off and still turn the hose timer off and on.

    The website doesn’t show anything useful. I’m just going to assume that’s normal.

    Good luck,
    Doug

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