Home Community B-hyve Smart Hose Faucet Timer Brand new B-HYVE SMART HOSE FAUCET TIMER batteries problem

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  • #77522
    Aki6007
    Participant

    I just received few week ago a brand new B-HYVE SMART HOSE FAUCET TIMER, was so please then i order a new one with wifi hub (I found the the bluetooth was not reliable enough)
    2 weeks later one timer was dead. I removed the batteries and i found that they are dead so i replace them with fresh batteries.
    I have now a message like this ; the batteries are to Low (It shows 8% in the left corner !!!)
    Verifier the batteries and they are at 100%
    Now this timer do not work anymore !!!

    Please Help
    wifi hub formware 0030
    Timers firmware 0041 both

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    #77533
    Aki6007
    Participant

    put fresh batteries again in my faucet timer
    44:67:55:11:98:50 Model 21005

    Batteries dead in few hours (I remove the batteries after 10 minutes they are hot !!)
    Please call back today before noon (eastern time) I will be this afternoon

    I think i need a replacement.

    Michel

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    #77625
    Stephen
    Keymaster

    @AKI6007 I am unable to locate your timer on our server, do you still have this timer? You may need to contact our support team at [email protected] and they can get that taken care of for you.

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