Home Community B-Hyve Indoor/Outdoor Timer Blinking LCD Display

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #891
    SharkValley
    Participant

    When I plug in my b-hyve, the entire display blinks on and off.
    Removing power and re-applying doesn’t help.
    Pressing and holding reset doesn’t help.

    I got into this mode while trying to re-pair my device.
    Pressing reset while off didn’t work, so I held reset in while applying power.

    How do I get out of this mode?

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    #925
    Justin
    Keymaster

    Thanks for posting SHARKVALLEY! Hmm I apologize for the issues you’re experiencing. Contact tech support at [email protected] or call 1-800-488-6156

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    #1458
    johahaca
    Participant

    I am having the same issue too, and I tried troubleshooting. Below is what I found.

    Occasionally when I press the PROGRAM ABC key the display will no longer flash and everything will act as normal. However, I have to hold on to the key for it to maintain the normal stage. As soon as I let go, the display will disappear and go back to the flashing issue.

    I am thinking might have something to do with the power adapter inside the unit…. I bought this unit around mid-2015 to late-2015.

    Please let me know what to do. I will try calling support as well.

    Thank you,

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    #1469
    jerryjcj
    Participant

    I have the same problem. I have been on hold waiting for tech support. Please help.

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    #1483
    jerryjcj
    Participant

    Got ahold of Tech Support. They told me to reseat the gray ribbon cable between the display and controller body where it connects to the controller body. This fixed the problem temporarily. However they are sending me a new controller.

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    #1493
    johahaca
    Participant

    I tried waiting for 20 min on the phone… But I guess I need wait longer… At least they replace yours. Hopefully they will do the same for me. When did you buy yours?

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    #1584
    Stephen
    Keymaster

    @johahaca did you get a hold of support? If not, you can contact us at [email protected] and we’d be happy to assist you with this.

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