Home Community B-Hyve Indoor/Outdoor Timer BHyve Model 57950 keeps going offline

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #3313
    muralirao
    Participant

    After working fine for three weeks after installation of the new timer, I now get “timer offline” messages in the bhyve app. The mac address is 44:67:55:02:cd:da Firmware Debug-10. I’ve tried pairing, power off/on, and it works for a while and then goes offline. The wifi symbol is three arcs, steady, not flashing, no exclamation point. When it is working, the wifi symbol fluctuates between 2 and 4 arcs. I connect with Bluetooth, then pair, the app finds the device and the wifi network, but the app hangs after I input the network password.

    Spread the love!
    #3331
    Ryan
    Participant

    muralirao, your timer needs a firmware update. so once it gets connected to internet we can push that. You may want to try a factory reset, power cycle the timer and your router, and then unplug the ribbon cable. If you need help getting it reconnected to receive the update just let us know.

    Spread the love!
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.
Spread the love!