Home Community Customer Suggestions Apple HomeKit

Viewing 15 posts - 16 through 30 (of 206 total)
  • Author
    Posts
  • #76600
    smith288
    Participant

    Hello?? Anybody Homekit?

    Spread the love!
    #76640
    michelve
    Participant

    Any update on HomeKit, this was the only reason i purchased the device because of HomeKit then I found out it was a scam, and fake advertisement.

    Spread the love!
    #76644
    airbrushjay
    Participant

    I have called support twice and I’m going to take back and get refund while I can at Home Depot. The only response I got from Orbit support was that they instructed Home Depot to remove the advertising showing Homekit support. WOW. Thats it.

    Spread the love!
    #76663
    Stephen
    Keymaster

    Hello All,

    We are still working with Apple to get Homekit up and running. We are hoping to have it released soon.

    Spread the love!
    #76664
    dbraunschweiger
    Participant

    @stephen Can you be more specific? “Soon” doesn’t help anyone. At CES, 12 months ago, you guys said it was coming “Soon”. Then at the beginning of this forum thread 6 months ago, you said “Soon”. In the meantime, you’ve already had a competitor announce Homekit support AND implement it. What gives?

    Spread the love!
    #76753
    ReyG
    Participant

    So CES 2019 is over, HomeKit support was announced at CES2018 for coming later that year. Please don’t pull a Ring, is there any update on HomeKit support other than the canned response we’ve been given over a year?

    Spread the love!
    #76761
    Josh Wheeler
    Keymaster

    REYG

    Here’s what I know, we have been installing MFI Chips, they’re what enable HomeKit on a device, on all of our Gen2 timers from day one in anticipation of supporting HomeKit. We have generated MFI codes for all of these devices, which are what get used to create basically what I’d call the username and password for each device to connect to the HomeKit platform.

    Our engineers have been working with Apple engineers to handle more than simply On & Off, which a lot of HomeKit devices do. Ours requires recognizing multiple zones and starting the correct one for the correct amount of time and so on. Our goal was to make the HomeKit experience as good as possible with the first release.

    We have received a few test units from engineering to begin testing with, as those tests go we’re still early but we hope to get some units out in the field soon.

    All Gen2 timers will be updateble over the air (OTA), basically the MFI chip has to be enabled and the “username and password” have to be sent to the timer so that it can be registered with HomeKit.

    Has this all taken much longer than we had expected? Yes! Is the fact that this was a first for us, and at the time a first for HomeKit a good excuse? Not really but it’s all we got. :\ Are we still planning to support HomeKit? Yes, soon…

    Wish I had a better response but that’s all I have at the moment.

    I certainly understand the frustration and believe it is warranted, I’d be equally frustrated if I had been told I’d have something and I don’t. How do we make it up to you and the rest of our customers? I hope that once it is released it will be a good experience and you’ll like it.

    Spread the love!
    #76762
    ReyG
    Participant

    Hi Josh, that’s the most information on the status of HomeKit integration I think we’ve received thus far and it’s much appreciated. Confirmation of the MFi authentication coprocessor definitely shows intent to integrate with HomeKit and the added investment in the hardware. I think most of us do appreciate Orbit’s due diligence in getting this right for initial release. Thanks for the reply and best of luck for a successful release.

    Spread the love!
    #76764
    StarD3
    Participant

    So my Gen1 Timer will not be able to utilize HomeKit? I thought Orbit was going to update the firmware on them?

    Spread the love!
    #76765
    robmehrer
    Participant

    Nope you need the chip abcd timer

    Spread the love!
    #76766
    Josh Wheeler
    Keymaster

    STARD3

    ROBMEHRER is correct, to be clear though, this is a requirement from Apple, not us.

    But… there are whisperings of change, nothing we’re hanging our hat on yet but here’s some info that could make our Gen1 timers eligible for HomeKit too, which we’d be absolutely stoked over if it ever gets off the ground and supports our devices.
    This is a random link I found doing a Google search for “HomeKit without MFI chip”: https://www.theregister.co.uk/2017/08/04/apple_drops_homekit_chip_requirement/

    …”He then dropped the bombshell: “Starting with iOS 11, we are now introducing an alternate method to authenticate HomeKit accessories. Now accessories can be authenticated by software!” he said with a flourish, eliciting a small smattering of applause. “This provides a great option to enable HomeKit and shipping accessories that can be upgraded to HomeKit.”

    He concluded: “We will be sharing more information about the implementation later,” before moving on to the next topic.”…

    This has zero impact on our current direction, we are still full steam ahead on MFI verification and still including them on future design specs too because we have not been given any official information or technical details on the software verification from Appple. Which means that for now our Gen1 timers are still not supported by HomeKit. 🙁 Sorry

    Thanks everyone for your comments and understanding even though it is frustrating. In the meantime we hope that you’re happy with the value your B-hyve timer brings to you and your yard.

    Spread the love!
    #76806
    djcromosoma
    Participant

    So, basically you recomend to wait for the 2nd version of the Hose Faucet? Or the 1st one will be able to use Homekit with a firmware update?

    Spread the love!
    #76807
    hjparma
    Participant

    Does the WiFi hub version have any impact on the HomeKit compatibility?

    Spread the love!
    #76821
    minivini
    Participant

    Support – thank you for the thorough updates. It’s nice to see you are being responsive to our inquiries, unlike the experience many of us are having with Nest (who refuses to engage at all on the matter). I’ll keep hoping for another update soon so I might integrate my timers with HomeKit. Meanwhile, I’m not utterly disgusted that I trusted you regarding HomeKit. Nest, on the other hand, I regret buying into heavily. Thanks again!

    Spread the love!
    #76845
    priva28
    Participant

    So just to confirm, will the smart hose faucet with WiFi hub work with HomeKit? I’m assuming it will as there is a HomeKit code on the back of the WiFi hub. Can’t wait for HomeKit support. I know it’s been a long time but sometimes it’s better to have something done slow but good than fast but with bad or buggy functionality.

    Spread the love!
Viewing 15 posts - 16 through 30 (of 206 total)
  • You must be logged in to reply to this topic.
Spread the love!