Home Community Customer Suggestions Apple HomeKit

Viewing 11 posts - 196 through 206 (of 206 total)
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  • #78703
    ReyG
    Participant

    I’m using a 6-zone timer in the video and works fine. Also, have had this set-up for months, and works with my hose timer as well.

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    #78704
    hjparma
    Participant

    I just received a text message from Orbit support indicating that homekit compatibility is on hold indefinitely. What a joke

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    #78712
    robmehrer
    Participant

    was this via email or chat?

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    #78714
    Paesano
    Participant

    This was via Troll.

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    #78753
    Rustopher
    Participant

    Everytime I get an email saying someone has posted on this thread I get my hopes up. Silly boy. I guess they can’t publicly say they have cancelled all intention of delivering on the HomeKit promise. But it sure would be nice for it to be settled.

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    #78757
    hjparma
    Participant

    It was a message via SMS using the text support number +1 (801) 905-8260.

    However I’ve tried to verify online and noticed this tweet from an Orbit account indicating it is still something they’re working on with Apple but will not happen at least until October. At this point I am not sure if it will ever happen but at least it keeps my hopes alive.

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    #78800
    kdub
    Participant

    With all due respect to Orbit staff, if I don’t see something besides “we’re still working on it” around HomeKit within the next month, I will migrate to a competitor that does support HomeKit, as my entire ecosystem revolves around it. Some ask why it’s so important or why we care. It’s about control, of our homes and having our IoT devices work [better] together. So far, you’ve have promised it, but have not delivered, 2 years later. And please have Home Depot remove all those deceiving signs from above your products with the HomeKit logo. Such potential, but you missed the boat, and I’m extremely disappointed… You have a quality product, but aren’t delivering on promises you gave customers. 🙁

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    #78821
    Houston
    Participant

    My 57950 died today after less than two years of use. Orbit provides no warranty so I will definitely switch to something else now.
    Over the last two years I have developed a love-hate relationship with this device. Smart watering being the biggest issue. I have seen many, many gallons of water drain from my lawn into the gutter despite how much I adjusted (slope, soil etc.).
    The 3rd party app support (like Homekit), firmware issues and the fact that the app often does not show what is going on (and thus does not allow me to stop the watering) were very frustrating.
    I really wanted this device to work and invested a lot of time in it but if it doesn’t even survive 2 years then I give up.
    Luckily there are many other alternatives these days that seem to be well appreciated by the people who use them

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    #78908
    TonyPHX
    Participant

    The Home Depot sign has the Homekit logo. Dammit. I got bit by this false advertising. Thanks Orbit. This consumer is now fully aware of your business style.

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    #78909
    bxm83
    Participant

    null

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    #78910
    TonyPHX
    Participant

    Ugh. Yes. First time. I just do not know how or why a major company like this thinks that this is OK. This is an utter failure of product management and their leadership to deliver the product that was sold to and through Home Depot.

    I am going to make sure the buyers at Home Depot are aware of this and how it affects their consumers. I have a lot of friends in purchasing and C-Staff at THD and this is going to get back to somebody at Orbit. This should never have happened, but since it did, they would be smart to deliver on the feature.

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