Home Community B-Hyve APP Forum App time anomalies

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #705
    Nev
    Participant

    I’m using B-Hyve app version 1.7.16 (390) with the 6 zone controller. Only one zone is defined.
    At the moment I have no timer schedules, nor am I using Smart Watering

    I’ve noticed the following anomalies:

    1. Setting a manual program results in an incorrect watering duration displayed on the app, however the physical controller shows the correct duration and watering is stopped at the correct time. For example, I set a timer for 15 minutes watering, but the app shows a duration remaining of 4 hours, 2 minutes and 46 seconds!

    2. In the Watering History, events are greater than 3 hours out. For example, the manual program above started at 13:47:20, but is recorded as started at 17:35:05. That’s a difference of 3 hours, 47 minutes, 45 seconds.

    Can you look into this please?

    Cheers,
    Nev.

    Spread the love!
    #706
    Ducks Ridge
    Participant

    The same thing has started happening to me. The app has been working great for two weeks, now for some reason when we manually water and choose 45min it starts to water for 4hr.

    B.Hyve please can you advise has up until now we have been raving about this system.

    Our Mac address is : MAC address: 44:67:55:01:a7:d2

    Regards
    Sam

    Spread the love!
    #726
    Justin
    Keymaster

    Thank you for bringing this to our attention NEV and DUCKS RIDGE! Our tech support team is looking into this bug currently. Thanks for your patience and we will update you asap.

    Spread the love!
    #728
    Nev
    Participant

    Hi Meranda,

    Thanks for looking into this. If you need any further information, just let me know.

    Cheers,
    Nev.

    Spread the love!
    #913
    David Arthur
    Participant

    Hi Guys I am having simiar problems??

    Spread the love!
    #971
    Stephen
    Keymaster

    Hello Mr. Arthur,

    This issue should have been resolved, are you using android or iOS? What is the version number of your app?

    Spread the love!
    #999
    David Arthur
    Participant

    Hi Steohen, I am using IOS, my firmware version is 0031?

    Thanks for getting back to me

    Spread the love!
    #1001
    David Arthur
    Participant

    Sorry 1.7.21 is version

    Spread the love!
    #1018
    Stephen
    Keymaster

    Mr. Arthur, what is the MAC ID of your timer so that I can look at it and possibly make some adjustments.

    Spread the love!
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.
Spread the love!