Home Community B-Hyve Indoor/Outdoor Timer App and system continuously resets

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #3640
    goldphish
    Participant

    I’ve installed the app and set the unit up with wifi. It seems to erroneously send messages about a zone having activated during times when I don’t have it scheduled. Now if I leave the app and try to go back to it, I will have to login in again and setup the system all over. Why do I have to setup the system every time? Why does my unit think its in California?

    Spread the love!
    #3641
    goldphish
    Participant

    Is this a software issue?

    Spread the love!
    #3675
    Ryan
    Participant

    Could you please provide me with your timers mac address so I can further look into this issue.

    Spread the love!
    #3713
    goldphish
    Participant

    44:67:55:02:63:46

    Spread the love!
    #3716
    Ryan
    Participant

    @goldphish, i’m not seeing any devices connected to an account with this mac address. Please contact us at [email protected] for further help/warranty replacement.

    Spread the love!
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Spread the love!