Ugh. Yes. First time. I just do not know how or why a major company like this thinks that this is OK. This is an utter failure of product management and their leadership to deliver the product that was sold to and through Home Depot.
I am going to make sure the buyers at Home Depot are aware of this and how it affects their consumers. I have a lot of friends in purchasing and C-Staff at THD and this is going to get back to somebody at Orbit. This should never have happened, but since it did, they would be smart to deliver on the feature.