Home Community B-hyve Smart Hose Faucet Timer Please Reset Device Connections Reply To: Please Reset Device Connections

#77621
Stephen
Keymaster

@daskm I show that all 3 of your devices are now connected and holding the connection, are you still experiencing issues with these?

@albertoswett the my.orbitbhyve.com website is an out of date tool, but we have a beta portal that you can use to control and manage your devices, You can view this tool at techsupport.orbitbhyve.com. Additionally, your timer under the MAC ID 44:67:55:11:A3:1A is not showing up on our server. I would recommend doing the reset again and removing the batteries from the timer, and then attempt the pairing process again. If this does not work, reach out to us at [email protected] and one of our agents will be able to get this sorted out for you.

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