Home › Community › B-Hyve Indoor/Outdoor Timer › Unable to get my unit to broadcast its SSID for pairing › Reply To: Unable to get my unit to broadcast its SSID for pairing
@bigfatdummy, If your neighbor paired to your timer then you will not be able to pair to the device again since it is already associated with an account. You will either need her to remove it from her account, or have her generate a code. If she generates a code then you can both have access to it. This is done by going to settings in your app> devices> Select desired timer> Device sharing> You would want to add a manager for full access. Then when you go to add a device select the I have a code option, and enter the code she generated. If you have any other question please let me know.
@7garcia, if your timer has been deauthorized, and it cannot find your device during the paring process you will need to contact our product support line.