Home Community B-Hyve Indoor/Outdoor Timer Device Continuously Goes Offline Reply To: Device Continuously Goes Offline

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sjcertonio
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I have a six zone indoor / outdoor timer After I get to recognize the timer and it connects to WIFI it says that it’s connected and soon as i go back to home screen on the app it says the device is offline, I’ve followed the steps for resetting the device including disconnecting the ribbon inside. My WIFI has strong signal strength also. What else could be wrong ? Is my device defective ?

MAC# 44:67:55:00:9B:EC Firmware 0031 , Hardware WT25-0001

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