Home Community B-hyve Smart Hose Faucet Timer Issues With Device Turning Off For No Reason Reply To: Issues With Device Turning Off For No Reason


First, let me ask that you guys do something about calling in for support. I’ve tried calling support for two days now, holding almost 2 hours each time, and can’t get anything but a recording.

I have three hose faucet timers that stay on off mode and I can’t set them to auto, so smart watering does not work. MAC 44:67:55:10:AF:01 MAC 44:67:55:10:89:DA and MAC 44:67:55:10:AA:43 the HUB is MAC 44:67:55:20:52:4B all have updated firmware version 32. The hub has firmware version DEBUG-0017.

My other problem is that Alexa does not find any of my devices. If I go to the online account it shows a timer which I don’t have, no hub and no faucet timers appear on the account.

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