I called the support line and was on hold for awhile and then got disconnected. So I sent an email and also posted on here.
I fixed the battery icon. When I took the tab out I guess it tore so there was still a piece covering the battery. I took that out and the icon went away.
I made a video I’m uploading now. I tried pair mode, reset, and turning off power. I never get the wifi icon. The video shows the pair mode and the reset, but not the power cycle but the same thing happens.