Home Community B-Hyve Indoor/Outdoor Timer Received email saying "Your Device is Disconnected" Reply To: Received email saying "Your Device is Disconnected"

#1625
ldas1
Participant

message from rep – finally connected on live chat:

“The last time the servers were down was yesterday morning. Once they cam back up your timer should have connected back the the server. However, your timer did not. ”

“correct, my timer did not reconnect.”

“So we need to re-connect it. To pair your timer turn your dial to “OFF”, then push the dial in. Next push the reset button on the back of the faceplate of the timer.”

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