Home Community B-Hyve Indoor/Outdoor Timer Received email saying "Your Device is Disconnected" Reply To: Received email saying "Your Device is Disconnected"

#1623
ldas1
Participant

I have been having this problem for the past week – device is either offline or times out when I set a manual zone.
Already tried replacing battery, power cycling device, resetting wi fi, reactivating device… no luck.

Been on hold over the phone for over 40 minutes and on “live chat” for approximately 1 hr waiting for representative. Very disappointed with customer support.

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